Process Management and Technology Consulting
Our consulting services make up our core service offering and form the basis for all other services that we provide to our clients. These services include:
- Modeling work and data flows and identifying best practices and processes
- Working with business to implement and document process improvements
- Determining information management and security requirements
- Recommending appropriate technologies and solutions
- Providing appropriate documentation of our findings and recommendations, including:
– Process Definition Documentation: Our business Process Definition identifies and articulates best practices and processes, describes the process of an operation from a human standpoint, proposes changes to a process to enable new operations or improve existing ones, and sets goals and standards for success. The Process Definition is accompanied by workflow and data flow diagrams that illustrate a process and any potential modifications.
– Functional Requirements Planning: When we are contracted to design a technological solution to issues raised by our consulting services, such as a custom database solution, Functional Requirements identify information management and security requirements, addresses each of the technical requirements raised by the Process Definition, and proposes solutions to all technical challenges. Using Agile methods, our requirements documentation (and development process) is highly adaptive, changing as necessary to address the needs of our clients throughout the development process.
– IT and Security Planning: An IT and Security Plan addresses the unique technological and security challenges created by the type of solution and the nature of its use, the physical and computing environment, external security threats and any regulatory requirements. The plan also proposes hardware, software and network solutions that work with the existing computing environment.
